Privacy Policy

Luminate Media LLC ("Luminate Media," "we," "us") provides real estate photography and media services in Washington and Arkansas. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

When you book a shoot or create an account, we collect your name, email address, phone number, property address, and details about the work you request. We also keep records of your shoots, galleries, invoices, and payments so we can deliver your media and support your account.

Text messaging (SMS)

If you provide your mobile number, you agree to receive transactional text messages from Luminate Media about your shoots: booking confirmations, appointment reminders, reschedule links, and notifications when your galleries are ready. Message frequency varies based on your activity. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Opting out of texts does not affect your ability to book or receive service through other channels.

Your mobile information will not be sold or shared with third parties or affiliates for their promotional or marketing purposes. Text messaging originator opt-in data and consent are never shared with any third party.

How we use your information

We use your information to schedule and deliver shoots, send galleries and invoices, process payments, respond to requests, and improve our service. We use service providers (for example, payment processing, email, text messaging, and hosting) only to run these operations on our behalf, under agreements that limit their use of your data to those purposes.

Sharing

We do not sell your personal information. We share it only with the service providers described above, or when required by law. We do not share your information with third parties for their own marketing.

Your choices

You can opt out of texts any time by replying STOP. You can request access to, correction of, or deletion of your personal information by contacting us. We keep records as long as needed to provide service and meet legal obligations.

Contact

Luminate Media LLC
9808 Meadow Creek Dr, Sherwood, AR 72120
jordan@luminate.media · (360) 431-3504